Return Policy

Babytime! offers a 30 day return policy; there are no special catches or exceptions. Simply send the items back to us in the original packaging with your order or transaction number.

  • You can return your purchase for up to 30 days from the purchase date.
  • Products must be in the original box and/or packaging.
  • You must also include your order number or copy of your transaction record.

Once your return is received by out fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

Please send returns to:

Babytime by Episencial
Attn:Returns
10305 Birtcher Drive
Mira Loma, CA 91752

 

Have questions? Our team at Babytime! is happy to help!

800-690-1610 M-F, 9am-5pm
info@episencial.com