Return Policy

Babytime! offers a 30 day return policy; there are no special catches or exceptions. Simply send the items back to us in the original packaging with your order or transaction number.

  • You can return your purchase for up to 30 days from the purchase date.
  • Products must be in the original box and/or packaging.
  • You must also include your order number or copy of your transaction record.

Once your return is received (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

Please send returns to:

Babytime! by Episencial
Attn: Returns
3940 Prospect Ave. Unit G
Yorba Linda, CA 92886 

 

Have questions? Our team at Babytime! is happy to help!

800-690-1610 M-F, 9am-5pm
info@episencial.com